Terms and Conditions

Effective Date: August 15, 2026 Last Updated: August 15, 2026

Welcome to Nova Harvest (“we,” “us,” “our,” or the “Company”), accessible at novaharvest.co.th. These Terms and Conditions (“Terms”) govern your access to and use of our website and the purchase of products through our online store. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Definitions
“Website” refers to novaharvest.co.th and all associated pages.
“Products” refers to any goods offered for sale on the Website.
“Customer,” “you,” or “your” refers to any person who accesses the Website or places an order.
“Order” refers to a request to purchase Products submitted through the Website.
2. Eligibility

By using this Website, you confirm that you are at least 18 years of age, or are using the Website under the supervision of a parent or legal guardian, and that you have the legal capacity to enter into a binding contract.

3. Account Registration

Some features of the Website may require you to create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.

4. Products and Pricing

We make every effort to display our Products, including descriptions, images, and pricing, as accurately as possible. However, we do not warrant that Product descriptions, images, pricing, or other content on the Website are accurate, complete, reliable, current, or error-free.

All prices are listed in Thai Baht (THB) and are subject to change without notice. Prices displayed at the time of order confirmation will apply to that order. We reserve the right to correct any pricing errors, even after an order has been submitted, and to cancel any order affected by a pricing error, with a full refund provided.

5. Orders and Acceptance

Placing an order through the Website constitutes an offer to purchase the selected Products. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for reasons including but not limited to: Product unavailability, errors in pricing or Product information, suspected fraudulent activity, or violation of these Terms. If we cancel an order after payment has been made, we will issue a full refund using the original payment method.

6. Payment

We accept payment through the methods listed at checkout, which may include credit/debit cards, bank transfer, and other payment gateways. By submitting payment information, you represent that you are authorized to use the chosen payment method. All payments must be received in full before an order is processed and shipped, unless otherwise stated.

7. Shipping and Delivery

We aim to process and ship orders within the timeframe stated on the Website; however, delivery times are estimates only and are not guaranteed. Shipping costs, where applicable, will be calculated and displayed at checkout. Risk of loss and title for Products pass to you upon our delivery to the shipping carrier. We are not liable for delays caused by the shipping carrier, customs, or circumstances beyond our reasonable control.

8. Returns, Refunds, and Cancellations

If you are not satisfied with your Product, you may request a return or refund within [Insert Number] days of delivery, provided the Product is unused, in its original packaging, and accompanied by proof of purchase. Certain items (such as perishable goods, opened food/agricultural products, or customized items) may be non-returnable for hygiene or safety reasons — please refer to the specific Product listing. To initiate a return, contact us at [Insert Contact Email]. Approved refunds will be credited to the original payment method within [Insert Number] business days. Shipping fees are non-refundable unless the return is due to our error (e.g., defective or incorrect item).

9. Intellectual Property

All content on the Website, including text, graphics, logos, images, product descriptions, and software, is the property of Nova Harvest or its licensors and is protected by Thai and international intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on the Website without our prior written consent.

10. Prohibited Conduct

You agree not to: use the Website for any unlawful purpose; attempt to gain unauthorized access to our systems or networks; interfere with the proper functioning of the Website; upload or transmit viruses or malicious code; or engage in any activity that could damage, disable, or impair the Website.

11. Limitation of Liability

To the fullest extent permitted by law, Nova Harvest shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Website or Products, including but not limited to loss of profits, data, or goodwill. Our total liability for any claim arising from these Terms or your purchase shall not exceed the amount you paid for the relevant order.

12. Indemnification

You agree to indemnify and hold Nova Harvest, its officers, employees, and agents harmless from any claims, damages, liabilities, and expenses (including legal fees) arising from your breach of these Terms or misuse of the Website.

13. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data in accordance with Thailand’s Personal Data Protection Act (PDPA). Please review our Privacy Policy at [Insert Privacy Policy Link].

14. Changes to These Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised “Last Updated” date. Your continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.

15. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Kingdom of Thailand. Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of Thailand.

16. Contact Us

If you have any questions about these Terms, please contact us at:

Nova Harvest [Insert Company Address] Email: [Insert Contact Email] Phone: [Insert Contact Phone]

This document is a general template and does not constitute legal advice. We recommend having it reviewed by a qualified lawyer familiar with Thai e-commerce and consumer protection law before publishing, to ensure it fully reflects your business practices and complies with applicable regulations (including the Consumer Protection Act and PDPA)